Intake and organization
Understands needs and structures the initial context.
OPERATING CHAIN
How it works
The minimum journey separates conversation, persistence, Human authority and EVIN history. CAP VIA is the only active agent.Operational continuity
Preserves conversation, state, owner, context and next steps.
Human authority
Decides, responds, approves and closes without delegating responsibility to the agent.
Evidence and traceability
Records events, states and evidence to reconstruct what happened.
A second agent can be proposed only for real recurring work that deterministic software cannot solve better.